Information & Communication Technology Specialist
About PAC
PAC is an innovative, privately-owned company delivering high-impact operational capability to our Defense and commercial partners. Our trusted team of engineers, operational experts and technical specialists share a passion for the capabilities we support – always ready to go the extra mile to ensure mission success. We look for people who value integrity, flexibility, and professionalism – these values set the standard for everything we do.
Our culture allows us a unique opportunity to make – and see – an impact. We enable autonomy, value professional curiosity and decisiveness, and – above all – cultivate collaboration. Our dream candidate doesn’t just ‘fit’ our culture – they add something unique and enhance it.
About the role
Our team is accepting applications from highly skilled and motivated individuals for a dynamic role supporting the maintenance and continuous improvements of PAC and client information technology infrastructure and security for all US locations.
- Assignments will vary, but will generally include the following responsibilities:
- Assist with office/location migration and assisting with new facilities.
- Provide maintenance and management of client systems once in steady state
- Provide support to the team for ICT related issues on site and remotely – this may include being responsive to afterhours request for urgent assistance
- Participate in ad-hoc team meetings as required
- Offer suggestions for continuous improvement of processes, procedures for existing and evolving efforts
- Assist company compliance with NIST SP 800-171 accreditation
- Assist with IT hardware, software inventory and refresh program for corporate desktops, laptops and mobile devices
- Assist with implementation of Mobile Device Management activities and policies
- Assist with planning, installing and maintaining company systems and infrastructure
- Supporting monitoring, testing, and troubleshooting a variety of hardware and software requests for all levels in the company and shall identify trends to enable process improvements and definition
- Providing end-user support for all LAN-based applications such as Microsoft 365, Document Management System, and on-premise Active Directory environment
- Contributing to and enforcing corporate security policies, procedures and training program
- Help desk support to all of the team
Benefits
We recognize the value of your unique skills and will provide you with a flexible working environment, ongoing training and development opportunities and a competitive salary. Additional benefits include:
- Medical, Dental, Vision options
- Life Insurance
- 401(k) plan with employer matching
- Employee Assistance Program and Employee Discounts
- Paid vacation leave, sick leave and public holidays.
International Traffic in Arms Regulations (ITAR) are applicable and as such, your nationality may be a factor in determining your suitability for this role. US citizenship is required for most positions.
Unsolicited applications from agencies will not be considered.
Integrity is one of PAC’s core values and as such, we are committed to a culture of diversity and inclusion. PAC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.
Level of effort:
Full-time
Salary range:
$90,000 – $110,000
Start date:
April 01, 2024
Location:
Lexington Park, MD
Education:
Bachelor’s degree in Information & Communication Technology
